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Interviewing Skills

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Course Synopsis

In all types of organisations, selection interviewing remains one of the principal tools used to achieve this. However, many people find interviewing a difficult skill to master. The process can be complex and is often time-consuming. By examining the selection interview process and identifying the key factors essential in the development of professional interviewing skills and techniques, the course will enable you to conduct selection interviews to produce the desired results.

Typical Course Outline

  • Why interview?
  • Why some interviews prove ineffective
  • The interview process
  • Preparing for the interview
  • Conducting the interview
  • Evaluating the interview
  • Essential interview techniques
  • The importance of non-verbal communication
  • Seeing matters from the interviewee’s perspective
  • A look at psychometric testing

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