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Coaching and Counselling

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Course Synopsis

All managers are responsible for achieving results through people and therefore must ensure that their team members are equipped with the requisite skills for the job. This should not be viewed as an onerous task; indeed forward-thinking leaders take a personal interest in the professional development of their team. By examining the role and techniques of coaching and counselling and showing you how to apply these necessary skills, the course will help enhance your managerial skills and the potential to optimise team performance.

Typical Course Outline

    The importance of coaching and counselling in the workplace

    What coaching really is
    • The coaching process
    • The essential skills of effective coaching
    • Counselling – a key management skill
    • Stages in the counselling process
    • The essential skills of effective counselling
    • Overcoming problem situations
    • How to evaluate your coaching and counselling skills
    • Addressing your personal development needs

    Next Available Course None

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