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Designing & Implementing Effective Appraisal Systems

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Course Synopsis

Most people would agree that periodic performance reviews can be a good thing. In practice, reviews often fail to live up to the expectations of the parties involved. This course provides you with an opportunity to examine the various performance appraisal systems and their pitfalls, helping you to identify elements of successful design and implementation

Typical Course Outline

  • Why appraise?
  • Exploring appraisal methods
  • The Rating Scales Method
  • The Essay Method
  • The MBO Method
  • The principle of 360 degree
  • Other trends in performance appraisal
  • Why appraisal schemes fail: 50 ways to wreck your appraisals
  • Elements of an effective appraisal system
  • Effective communication
  • Performance review meeting – Before, During & Close
  • Dealing with the unexpected
  • Handling criticism
  • Conflict and confrontation
  • Raising performance standards
  • Next Available Course None

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