Negotiation is a part of life. Everybody does it, sometimes without knowing they are doing it! In business it is essential to understand and be able to apply the power of negotiation. This very interactive course will help you to master your nerves and learn how to negotiate to win–again and again.
Typical Course Outline
- Why negotiate?
- Negotiating mind-sets
- The nature of professional negotiations
- The importance of the win/win scenario
- The negotiating process
- The negotiator’s toolkit
- The art of persuasion
- Understanding power
- Trading concessions
- Questioning techniques
- Negotiating gambits
- Taking the long-term view in negotiations
- Personal skills for effective negotiation