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Performance Management

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Course Synopsis

Despite best efforts to achieve standards of performance, there are times when a worker’s performance falls below the expected standard. Setting objectives and performance management can be a daunting and challenging prospect for managers. Managing employees to maximum efficiency with minimum difficulty has long been proven to be the most successful way to profit from your labour costs. Learn the secrets to attracting and retaining high performance employees, improving productivity in your existing workforce, converting difficult employees to company evangelists, and winning through high-powered performance employee management.

Typical Course Outline

    Identify appropriate performance standards and competencies

  • Define and communicate clear performance goals
  • Hold clear and concise performance review discussions
  • Develop individual development plans
  • Identifying performance measures
  • Monitor and measure performance

    Use coaching, mentoring and appraisal to enhance individual performance

  • Performance management and self-development
  • Linking performance and reward
  • Appraisal and rewards
  • Improve recruitment and retention of staff

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