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The Management of Change

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Course Synopsis

The only constant in life is change. Economic, technological, social and environmental factors compel organisations to look for ways of increasing productivity, improving quality, maximising profits and finding new opportunities in a competitive market. This course has been designed to help you recognise the need for change, diagnose requirements and develop a coping strategy to promote a positive and optimistic response. The information will be valuable for both individual and organisational effectiveness.

Typical Course Outline

  • Change – A Fact of Life
  • The Driving Forces of Change
  • Why Change Fails!
  • Meeting the Challenge of Change
  • Overview of Change Models: Kotter’s Eight Stages of Organisational Change; Lewin’s Change Model; ADKAR Model
  • 7S McKinsey Model etc.
  • The Planning Process
  • Source of Chang
  • Initial Planning
  • Points for Planning
  • The Process of Communicating Change
  • Making Change Happen
  • Quality Leadership
  • Quality Change Agents
  • Dealing with the Negative
  • Effective cultural change
  • Evaluation of Change

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